Thank you for shopping with 91Dresses. Below you’ll find all the information you need about our shipping services, rates, and delivery timeframes.

All orders are subject to a 1–3 working day processing time before dispatch.
Orders are typically dispatched within 24 hours. During sales or peak periods, it may take up to 48 hours.

Please note: Estimated delivery time does not include weekends, holidays, or any delays caused by customs.

We work with trusted international carriers to ensure safe and reliable delivery, including:

All deliveries are tracked and may require a signature upon receipt.

For all deliveries (including free shipping), customers are responsible for any customs duties, import taxes, or fees that may apply in their country.
91Dresses is not responsible for any customs delays once the order has left our facility.

Please ensure that someone is available at your delivery address (home or work) to receive the package.
If no one is present, the courier will leave a delivery card with re-delivery or collection options.

Do not refuse delivery. Refused packages will incur:

In such cases, your refund will be deducted by the total delivery and return costs.

Double-check your shipping address before placing your order. We cannot change the address once the order is in transit.
To avoid delivery issues, consider using your work address if possible.
Security check: In some cases, we may need to verify your billing details with your card issuer before dispatching the order.

If you have any further questions, feel free to contact our support team at [email protected]. We’re here to help.